Audience: Guests

Summary: Yes, guests can purchase gifts over the phone with the help of our customer service team.

Phone Purchase Option

If you prefer not to use the website or encounter any issues while purchasing a gift online, you can complete your gift purchase over the phone. Our friendly customer service team is available to assist you every step of the way.

What You’ll Need

- The name of the couple you are buying for

- The item or fund you’d like to purchase

- Your payment information (provided securely over the phone)

- A personal message (optional)

Contacting Customer Service

To make a gift purchase by phone, call our customer service team at 0800 488 0082. Our team is available Monday to Friday, 8:30am – 5.30pm (excluding bank holidays) to assist with your order.

Payment Security

We do not record any of these phone transactions to ensure that we meet strict data protection standards. Your payment details are never stored and are only used for the purpose of completing your order.

Confirmation and Gift Notification

Once your purchase is complete, you will receive a confirmation email. The couple will be notified of your gift and personal message just like any other online order.

Chatbot Summary Version

Q: Can I make a gift purchase over the phone?

A: Yes! Call our customer service team to place your order by phone. You’ll need the couple’s name, your gift selection, and payment details.