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Home > Prezola > Couple - Ordering > Can I Withdraw Funds as Cash if an Item Is Out of Stock?
Can I Withdraw Funds as Cash if an Item Is Out of Stock?
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Overview
If an item on your list is out of stock, you will not be able to withdraw the value of that item as cash—unless the funds used to purchase it were originally given as cash contributions.

Here's How It Works:

  • Cash Funds:
    These are contributions made to your cash funds (e.g., Honeymoon, Home Deposit, General Cash Fund).
    You can withdraw these funds as cash at any time, even if an item is out of stock.

  • Branded Product Funds:
    These are contributions made toward specific items or brands listed in your registry (e.g., a toaster, glassware, sofa).
    You cannot withdraw these funds as cash. If a product becomes unavailable, you will need to:

    • Choose an alternative item from the platform, or

    • Wait for the original item to come back into stock (if applicable).

What Should I Do If My Item Is Out of Stock?

If a branded item is out of stock:

  • You’ll be prompted to select a replacement gift from the platform using the same fund value.

  • Our team is here to help if you need suggestions or alternatives—just get in touch.

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