Answer:
We understand that you may want to personalise your gift further by adding gift wrap after placing your order.
While guests are unable to directly amend their orders through the website once a purchase is complete, our Customer Service team is more than happy to help!
What You Can Do:
If you'd like to add gift wrapping or make changes to your order:
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Contact our Customer Services team as soon as possible
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Provide your order reference number and details of the change you'd like to make
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We'll do our best to accommodate your request, depending on the stage of order processing
Please note:
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We are unable to add this to orders, so this may result in having to cancel and refund your purchase, so this can be reprocessed with gift wrap included.
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If your gift has already been processed or dispatched, we may not be able to make changes
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Gift wrap is an optional extra, and any associated costs will be confirmed when you contact us
We’re here to help make your gift as special as possible. 💝
