We absolutely do offer a Price Match Guarantee – but this service is exclusively available for guests making a gift purchase.

If you find the exact same item for a lower price with a qualifying UK retailer shortly after placing your order with us, we’re happy to review and match the price. Here's how it works:

✅ To qualify for a price match:

• The item must be identical in brand, model, and specification.

• It must be in stock with the other retailer at the time of comparison.

• The request must be made within 48 hours of purchasing the gift.

• The lower price must not be part of a seasonal sale, promotional event, or clearance.

🛍️ Retailers we currently price match include:

Amazon (for electricals), Apple, Currys, Dunelm, House of Fraser, John Lewis, Selfridges, Next, and Marks & Spencer.

📧 How to request a price match:

Please email our Customer Care team at [email protected] with the following:

• A link to the identical product

• A screenshot or proof of the lower price

• Your order confirmation or purchase reference

If the request is approved, we’ll refund the difference directly to the card used for the original purchase within 5–10 working days.

Important note for couples:

At this time, our Price Match Guarantee is not available for couples ordering their own gifts using gift list credit. This service is exclusively in place for guests making a purchase through a couple’s list. If you’re a couple and have questions about a particular product, we’re always here to help – just reach out to our friendly team!