Audience: Guests
Yes, your contribution is in safe hands - and will be used exactly as the couple intended.
At The Wedding Shop, we understand that every gift is given with love, and it’s important that your generosity is protected. That’s why we take the financial security of guest contributions very seriously.
🔐 Secure payment, always
All payments are processed through our trusted, encrypted payment gateway, using the latest technology to keep your details protected. You’ll receive an email confirmation once your gift has been purchased - and your contribution will appear on the couple’s gift list.
💼 Funds are safely held
After you give a gift, the funds are stored in a ring-fenced trust account, separate from our day-to-day operations. This means that even if something were to happen to us as a company, your gift is still safe and secure, ready for the couple to use when the time is right.
✨ Thoughtfully managed
Couples have full control over their contributions. Whether they use them for honeymoon plans, homeware, or something entirely unique, they’ll be able to see your gift and any message you’ve chosen to leave - and use your contribution as part of their once-in-a-lifetime celebration.
If you have any questions about a gift you’ve sent, our lovely Customer Care team is here to help.
Q: Are the funds I’ve contributed secure?
A: Absolutely. All contributions made through The Wedding Shop are processed securely and held in a ring-fenced trust account until the couple chooses to redeem them. This means your generous gift is always protected, even if something were to happen to our business. 💝
