Yes! If you’ve already completed your purchase but would like to update or correct the gift message you included, we’re happy to help.
 

What you need to do:

• Simply reach out to our Gift Gurus or Customer Care team as soon as possible.

• Include your order details and let us know the message you'd like to update or replace.

• If your gift hasn’t been processed yet, we’ll be able to update the message before it’s shared with the couple.

💡 Please note: Once the gift has been processed or delivered, we may not be able to update the message - so it’s best to get in touch as quickly as you can.
 

You can contact us via:

• 📧 Email: [email protected]

• 📞 Phone: 020 7384 8400

• 💬 Live Chat: Available on our website

🤖 Chatbot Summary (Guest-Facing)

Yes, we can update your gift message if the order hasn’t been processed yet. Please contact our Customer Care team with the updated message as soon as possible so we can make the change in time.