When it comes to receiving your gifts, we want to make the process as smooth as possible. As part of our service, every couple receives two free UK deliveries from our warehouse. These are perfect for grouping your gifts together and receiving them in a way that works best for your schedule.

✅ What's included:

• Two complimentary UK deliveries

• Fully tracked courier service via DPD

• Secure packaging and pre-dispatch quality checks

• Flexibility to book delivery once gifts are ready

💳 What happens after two free deliveries?

If you'd like to book additional deliveries beyond the two complimentary ones, there will be a standard delivery fee of up to £19.95 per delivery. This charge helps cover the costs of secure packing, handling, and tracked delivery, regardless of the number or size of items in your delivery.

📍 A few useful tips:

• You can choose to wait and consolidate more gifts before using your free delivery.

• You'll see which gifts are ready in your ‘Track Orders’ page.

• Delivery booking is quick and easy via your account dashboard.

For international delivery or split addresses, different charges may apply. Please speak to your Gift Guru or the Customer Care team if you need more tailored help.

✅ Chatbot Summary (Couple-facing):

As a couple using The Wedding Shop, you’re entitled to two free UK deliveries of your gifts. These deliveries can be booked at a time that suits you once your gifts have arrived at our warehouse. If you'd like to receive further deliveries after your two free ones have been used, a flat delivery fee of up to £19.95 will apply per shipment - no matter the size of the delivery. This covers secure packaging, handling, and courier costs. International deliveries and other specialist shipping services may incur additional charges.