What do we do if a gift arrived damaged?
🛠️ We're here to help make it right. If you’ve received a gift that’s damaged or faulty, we’ll do everything we can to resolve this quickly for you. ✅ What to Do if a Gift Arrives Damaged * Report the issue within 7 days of delivery Damages must be reported within 7 days to ensure we can offer a resolution. * …
How do we report a missing item?
🔍 First, double-check your delivery Before reporting an item as missing, here are a few steps to take: * Check all parcels thoroughly Sometimes smaller items are securely packed within larger boxes. Please double-check all packaging. * Confirm the number of parcels received If multiple parcels were due, ensur…
