Can I exchange a gift now that it’s been delivered?
Audience: Couples Summary: If you've received a gift and would prefer something else, we do offer a return and credit process to help you exchange it. We want you to be completely happy with your chosen gifts, so we're here to guide you through returning any item you’d like to swap. How to Return a Delivered Gift…
How do I initiate a return or contact customer service about an issue?
Audience: Couples Summary: If you've received a gift that is damaged, incorrect, or unsuitable, we’re here to help. You can report any issue and begin a return by contacting our Customer Service team. Please ensure that any return requests or issues are reported within 7 days of receiving your item. How to Report…
