What to Expect When Requesting a Replacement for a Damaged Item
We understand how disappointing it can be to receive a damaged item. At The Wedding Shop, we're here to help and will always do our best to resolve the issue quickly. Reporting a Damaged Item If you notice that one of your gifts has arrived damaged or faulty, please report it within 7 days of delivery to ensure w…
Can funds processed from returns be taken as cash?
Audience: Couples Summary: Understand whether customers can receive cash for refunded items after returning products. General Refund Policy At Prezola, when returns are processed, the cost of the item is processed back to the originating balance pot. Can I Receive My Refund in Cash? Refund eligibility for c…
