Can funds processed from returns be taken as cash?
Audience: Couples Summary: Understand whether customers can receive cash for refunded items after returning products. General Refund Policy At Prezola, when returns are processed, the cost of the item is processed back to the originating balance pot. Can I Receive My Refund in Cash? Refund eligibility for c…
What is the refund policy if I change my mind?
Audience: Guests Summary: Guests have 14 days from the date of purchase to request a refund. Beyond this period, refunds may depend on whether the gift order has been placed or transferred to the couple. 14-Day Refund Window If you change your mind about a gift purchase, you have up to 14 days from the date of t…
