Why is the expected arrival date in the past?
Audience: Couples Summary: Sometimes, you might spot an expected arrival date that’s already passed on your Track Orders page. Here’s what that means and what to expect. Why this happens From time to time, gifts may take a little longer than expected to arrive or be processed at our warehouse. This could be due …
What should we do if a gift's expected arrival date has passed and it hasn't arrived?
Audience: Couples Overview If an item on your gift list has an expected arrival date that has already passed but hasn't yet appeared in your order tracking or been marked as 'In Warehouse', don’t worry. We’re here to help and work closely with our suppliers to ensure your gifts arrive as soon as possible. Why…
