Why has only part of my delivery been received?
We understand how important your delivery is, and it can be concerning to only receive part of your expected order. If you’ve received one parcel but are expecting more, here’s why this may have happened and what to do next: ✅ Multiple Boxes – One Delivery When your gifts are dispatched from our warehouse, they may…
Can I get a delivery confirmation or tracking update?
Audience: Couples Summary: Yes, couples will receive delivery confirmation and tracking information once their gifts have been dispatched. You can manage and view the full status of your gifts via your Prezola dashboard. How Delivery Confirmation Works - When you book your gift delivery via the 'Get your gifts' …
