Can I get a delivery confirmation or tracking update?
Audience: Couples Summary: Yes, couples will receive delivery confirmation and tracking information once their gifts have been dispatched. You can manage and view the full status of your gifts via your Prezola dashboard. How Delivery Confirmation Works - When you book your gift delivery via the 'Get your gifts' …
When do I receive my items?
🕒 When Do I Receive My Items? At Prezola, your gifts don’t automatically get ordered or shipped once a guest makes a purchase — instead, you’re in control of when your gifts are ordered and delivered. Here's how the process works from start to finish: 🛍️ Step 1: Placing Your Order Once your guests begin purchasi…
Will we receive tracking information for each delivery?
Audience: Couple Summary: Yes, Prezola provides tracking at two stages: (1) as your gifts arrive at our warehouse, and (2) once they’ve been dispatched to you. You can monitor your orders via your dashboard and receive secure tracking details from our delivery partner, DPD. Tracking Your Order Through Prezola To…
