Will I be notified once the gift has been delivered?
Audience: Guests Summary: Guests are not notified when a gift is delivered. All delivery communications are managed with the couple, who choose when and where to receive their gifts. What Happens After I Purchase a Gift? - You will receive an email confirmation of your purchase. - The couple will receive a noti…
Can I get a delivery confirmation or tracking update?
Audience: Couples Summary: Yes, couples will receive delivery confirmation and tracking information once their gifts have been dispatched. You can manage and view the full status of your gifts via your Prezola dashboard. How Delivery Confirmation Works - When you book your gift delivery via the 'Get your gifts' …
How can I check which gifts have been delivered and which are still on the way?
Audience: Couples Summary: Prezola makes it simple to stay up to date on the status of your gifts. You can easily view which gifts have been delivered, which are in transit, and what’s still pending through your dashboard. Steps to Track Gift Delivery 1. Visit the 'Track Orders' section of your Prezola dashboard…
Are there any deliveries we still need to schedule or approve?
Audience: Couples Summary: Yes, once your gifts begin arriving at our warehouse or are ready from suppliers, you’ll need to take action to schedule your deliveries. We make it easy to track which gifts are ready and still need to be scheduled using your Prezola dashboard. How to Check for Unscheduled Deliveries …
