Are any items delayed or out of stock?
Audience: Couple At The Wedding Shop, we work a little differently from traditional retailers. Because we don’t hold stock, every gift you receive is personally sourced from our trusted brand partners after you’ve confirmed your order. This personalised approach ensures you get the most flexibility and choice – b…
What happens if an item on our list is discontinued or out of stock?
Audience: Couples Tone: Warm, informative, and reassuring We understand how disappointing it can be when a gift on your list becomes unavailable - whether it’s discontinued or simply out of stock. Don’t worry, we’re here to help you every step of the way. 🔁 Discontinued Items If a product is discontinued b…
Can we select a specific delivery date?
Absolutely! Once you're ready to receive your gifts, you’ll have the option to select a delivery date that works best for you. Here’s how it works: Choosing Your Delivery Date When your gifts are ready, simply head to the ‘Track Order’ page in your dashboard and click ‘Book Delivery’ . You’ll be able to: * Vi…
What to Expect Before Your Delivery Arrives
As your delivery day approaches, we want you to feel fully informed and confident about what’s coming your way. Here's how the process works: Packing List and Dispatch Confirmation Once your gifts have been dispatched from our warehouse , you’ll receive an email confirmation from us. This email will include a …
