What happens if an item goes out of stock before we place the order?
Audience: Couples Summary: If an item on your gift list goes out of stock before you place your order, Prezola will notify you through your dashboard. We’ll guide you through alternative options and ensure your funds remain secure for future use. Out-of-Stock or Discontinued Items - If a gift becomes unavailable…
What if an item becomes out of stock? Are we notified?
Audience: Couples Summary: Prezola offers full flexibility to manage your gift list when items go out of stock. Whether you wish to replace an item or wait for it to come back into stock, we’re here to support your decision and help ensure you still receive the perfect gifts. What Happens When an Item Becomes Out…
Your Order Status Explained
Once you’ve placed your order, you can keep track of your gifts and vouchers using the Track Orders page in your dashboard. This page is your go-to spot for staying in the loop with what’s arriving, when, and how. You’ll see different statuses next to each item in your order. Here’s what they all mean: 🟡 On ord…
