Your Order Status Explained
Once you’ve placed your order, you can keep track of your gifts and vouchers using the Track Orders page in your dashboard. This page is your go-to spot for staying in the loop with what’s arriving, when, and how. You’ll see different statuses next to each item in your order. Here’s what they all mean: 🟡 On ord…
Subsequent Delivery Charges for Couples
Audience: Couples At Prezola, we want to make your gift delivery experience as smooth and convenient as possible. As part of our service, each couple receives two complimentary UK deliveries to use at their convenience. If you require more than two UK deliveries, any additional delivery requests will incur a c…
