Can I track the delivery status of my gift?
At The Wedding Shop, we understand that sending a gift is a meaningful gesture, and you may be curious to know when it will arrive. While we do everything we can to ensure gifts reach couples smoothly, gift delivery and order tracking are entirely managed by the couple , and we are unable to share delivery status u…
Can we download a delivery report or summary once our gifts arrive?
✅ Overview: While we don’t currently offer a downloadable PDF delivery report, we make it easy for you to view a clear summary of your delivery online and via email. Once your gifts have arrived, you’ll have full visibility of what was delivered and when. 📦 What You’ll Receive After Delivery Once your gifts are…
What to Expect Before Your Delivery Arrives
As your delivery day approaches, we want you to feel fully informed and confident about what’s coming your way. Here's how the process works: Packing List and Dispatch Confirmation Once your gifts have been dispatched from our warehouse , you’ll receive an email confirmation from us. This email will include a …
What is the ‘Thank You Manager’ and how does it help us?
Audience: Couples Category: Gift Management Overview The Thank You Manager is a helpful feature built into your Wedding Shop account that keeps track of which guests purchased which gift for you. It's designed to support you with one of the most thoughtful (but sometimes tricky) parts of your post-wedding t…
How Can We See Which Gifts Haven’t Been Purchased?
Keeping track of the gifts that are still available to be bought from your gift list is super easy and can be done right from your Wedding Shop dashboard. 🧾 Where to View Unpurchased Gifts You can view gifts that haven’t yet been purchased in two main places: 1. ‘Your List’ Page * Head to your Your List page …
How do we view the personal messages from our guests?
Audience: Couple One of the loveliest parts of your gift list experience is reading the thoughtful personal messages from your guests. 💖 All messages left with a gift can be found in your Thank You Manager - your go-to space for tracking who gifted what, along with their kind words and details. ✨ Where to Find …
